Monday, March 29, 2010

Account Verification by our Supervisory Committee

The Supervisory Committee is performing an Account Verification for the March 31, 2010 statement cycle. If any of the information on your statement is incorrect, please respond in writing to: Supervisory Committee, North Alabama Educators Credit Union, PO Box 380428, Birmingham, AL 35238-0428. PLEASE DO NOT send any address changes, loan payments, or deposits to this address. PLEASE NOTE that all e-statement members will also receive a mailed statement this statement cycle as part of this verification process.

An important part of this process is for us to verify that we have good addresses on our members. Do not be alarmed by this Account Verification process. All federally insured credit unions are required to perform an Account Verification on the membership at least once every two years. It is another step to help insure the safety of member funds against improper transactions and account takeovers. Members are encouraged to closely review their account statements EVERY statement period.

Monday, March 15, 2010

Five Signs "Census Taker" is a Crook

Good article from AZCentral.com.

Five signs 'census taker' is a crook.

PHOENIX (3/15/10)--The 2010 census officially gets under way this week--most forms arrive in mailboxes today through Wednesday. But expect con artists to exploit this once-every-10-years event by getting you to let your guard down and divulge personal information to impersonators (AZCentral.com March 3).

Legitimate census workers go door-to-door from the end of April to July to capture information from households that fail to mail back the form. Crooks know this and will attempt to collect information from you that's not required by the census--personal information that could lead to identity theft.

Take the census seriously, fill out the form, and mail it back. But don't get taken by impersonators with smooth tactics. Know the five signs that point to a census scam:

1. "Please verify your Social Security number." Legitimate census takers don't ask for this. In fact, there are just 10 simple questions on the form—that's it. And a question about your Social Security number isn't one of them.

2. "We need your credit union or bank account number." No, they don't. None of the census' 10 questions asks for financial data (MarketWatch.com Feb. 27). And the Census Bureau will never ask you for your PIN, passwords, or similar access information for credit cards or financial accounts.

3. "Please fill out your census form by replying to this e-mail or visiting this website." That's a sure sign it's a scam, because the Census Bureau never will contact you by e-mail or ask you to answer questions on a website.

4. "Of course I'm a census taker--you know about the census, right?" Legitimate census takers carry official badges and will give you the phone number of the local Census Bureau office so you can verify identities. To be safe, find your regional census office phone number at Census.gov/regions and call to verify identities.

5. "In cooperation with the census, we're asking for donations to a local charity." Legitimate census takers don't collect money for charities or political parties, according to the Census Bureau.

If you think you've been a victim of a census scam, contact your regional Census Bureau office immediately. Don't reply to suspicious e-mails or click on links within e-mails that portend to be from the Census Bureau. Instead, forward the e-mail or website URL to ITSO.Fraud.Reporting@census.gov. Then delete the message. The Census Bureau will investigate and notify you of its findings.

Wednesday, March 10, 2010

Check Holds & Fake Checks

Members should be aware that there is no correlation between a check hold being released and the deposited item being a good check. The processing of a deposited item through the Federal Reserve system determines whether a check is ultimately paid by the institution that the check is drawn on. The check hold period applied by the credit union at the time of deposit only indicates when the funds from the deposit will be available to the member. The key point here is don't assume that a deposited item has cleared the institution it was drawn on just because a check hold is released.

Checks deposited to accounts are returned for a variety of reasons. They may be returned for insufficient funds, stop payment, closed account, or other reasons including fictitious item which means that the check is a fake. Members are legally responsible for all items deposited to their accounts. Members are encouraged to know who they are dealing with when it comes to receiving a check. If you don't know who sent you a check and the receipt of the check is connected to a contact made via the Internet or mail, please inform the credit union so that we can investigate the status of the check before it is deposited. If you are being asked to send or wire any money to a stranger from a check received from a stranger or "business opportunity", don't do it. If you think that a check is suspicious in nature, it usually is.

Friday, March 5, 2010

Pictures with Easter Bunny - March 27th

Please RSVP Laura Simpson at loanclerk@naecu.org or call 256-534-2423 to schedule your appointment time. Members may remember that we did a similar photo session event with Santa and Mrs. Claus this past Christmas. One of the popular options is the $3 e-mail photo option where you can e-mail photos to friends and family members. Keep in mind that all proceeds benefit our Breast Cancer Awareness campaign.