Improper Conduct Towards Employees

Below is a standard notice that is sent out or given from time to time to members regarding interactions with our employees. Our employees work in a public setting and every now and then we have some individuals who would like to pursue contact with our employees outside of the credit union. Sometimes it is just a case of mistaken motives, sometimes it is not. In the end though we need to be able to provide a workplace that is free from unwanted advances. 

Here is the notice;

We thank you for your membership with North Alabama Educators Credit Union. Please understand that our employees are here to provide friendly member service to all of our members in the course of their work transactions. Sometimes, members mistake that friendliness as an opening to request personal employee information or seek contact with our employees outside of the credit union. Please do not approach our employees regarding a request for personal contact information, social media requests, or contact outside of the credit union. We instruct all of our employees to reply with a simple “no thank you” which should be more than enough to prevent continued requests. Our employees are here to provide friendly member service and nothing else. Please refrain from any comments or activity that could be deemed as unwanted advances towards our employees. As an employer, I am responsible for maintaining a workplace that is free of unwanted advances. I thank you in advance for your cooperation. 

The notice along with a phone call at times is usually all that is needed to rectify any ongoing issues. As an employer, our primary focus must be upon our employees in maintaining the best workplace environment. Most members understand this so we rarely have problem issues to begin with.