Liars, Thieves, and Crooks

There doesn't seem to be any shortage of thieves trying to separate consumers from their money from online or telephone scams. The credit union continues to hear about multiple variations of old dirty tricks designed to either invoke trust or fear as the catalyst for stealing money. 

It seems as if more telephone scams by calls or text are on the rise. The fake jury duty call scam has been making the rounds where a call is made stating that a warrant has been issued for your arrest because of failing to appear for jury duty. Providing a credit card number can pay the fine and make it all go away they say. Fake calls for a loved one supposedly in a jail or hospital late at night are fairly common. Again, fear is the prime motivator here as they strike fear into the victim's heart in hopes of rendering them oblivious to the normally obvious red flags associated with an unknown caller. 

Fake collection calls where they state that your arrest is imminent if you don't pay over the phone are another common scam taking place.

Fake Microsoft or Internet support calls from "tech support" callers are numerous and they want access to your computer to steal your personal information. I had one of these calls myself some time ago and quizzed them on multiple points which of course caused them to promptly hang up.  

Calls and text messages claiming to be from your financial institution attempt to utilize trust and fear as a tool to steal. Members typically trust their credit unions so if their credit union says that something is wrong with their account, they must act quickly to avoid any loss of their hard earned savings. Unfortunately the opposite occurs when criminals are able to obtain personal account information. Our Fraud Department will call and text members on suspicious transactions but we will not be asking for any personal information. 

How do you keep from becoming a financial victim? 

First and foremost, recognize that people wake every day thinking up ways to steal your money.
Adopt a general distrust of any calls or texts that you receive that are asking you to provide any personal information. NEVER give out personal information or account numbers to strangers, including callers who claim to be from your financial institution. Remember not to trust Caller ID as a verification of the actual caller since Caller ID can be spoofed to display any number. 
If fear is a component of the urgency of a requested transaction, that is a huge red flag. Step away from the situation and ask yourself "does this make sense?". If a loved one is supposedly in harm's way and needs assistance, contact other relatives to confirm or ask for the name of the facility/location involved and call yourself using a telephone number that you have verified yourself. 

If urgency is required, caution is required. 

Call the credit union with any suspicious requests that you may receive. I'm happy to speak with members on these scams as it also helps us to know what types of fraud is being attempted in the community. Be careful out there!